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Training and Shariah Compliance

Training in an organizational context is the field concerned with activity aimed at bettering the performance of individuals and groups in organizational settings. All organizations rely on qualified, competent and appropriately trained individuals for continued success. Being a services firm, this fact cannot be overstated. PQFTL attaches great importance to the training and development of its staff. In a growing industry where technically qualified individuals are hard to find and where the presence of the appropriate mindset is crucial, training serves to bring our workforce up the standards of service expected from top organizations in our industry. The training department works very closely with our frontline sales staff to ensure the points of customer contact are appropriately managed. Training encompasses skills in three realms: soft skills, product/process knowledge and technical skills training.

Being a Shariah compliant operator, they strive to ensure adherence to its dictates in everything they do. Their Shariah compliance function aims to identify and address issues related to Shariah compliance and ensure new product and process development rely on Shariah principles from the beginning. Shariah audits are also carried out periodically.

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