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LIFE FRAMEWORK

ONLINE ACCOUNT FACILITY

 

Similar to online banking, online account facility allow online access for consumers to manage their takaful account.

It is an online platform where certificate details are made easily accessible by the Takaful Operators for the consumers to keep track and maintain his/her certificate.

The following information and services are available to the consumer upon logging into the facility:

  • Certificate status
  • Contribution due date
  • Contribution amount
  • Contribution statements
  • Payment history
  • Consumer’s profile
  • Product summaries / real-time* updates to certificate details

*Data updated the previous day

  • To keep consumers informed and ensure clear understanding of their certificate benefits
  • To enhance the service quality of the industry
  • To enable consumers to update their personal information and have easy access to the information at their fingertips, similar to the concept of an online banking account

The following forms are downloadable when a consumer logs in to the account:

  • Change of address form
  • Claims form
  • Nomination form
  • Trustee form
  • Direct debit / Debit authorization form

You may visit your Takaful Operator’s website to register or log in to your online account.

 

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